Privacy Policy

Welcome to Mellow Patch Company's Privacy Policy. At Mellow Patch Company, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data. By accessing or using our website, products, or services, you consent to the practices described in this policy.

Information We Collect

We may collect various types of information, including:

a. Personal Information: This includes data such as your name, email address, postal address, phone number, and payment information when you make a purchase on our website.

b. Log Data: We automatically collect information that your browser sends whenever you visit our website. This may include your IP address, browser type, operating system, and the pages you visit.

c. Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website, improve your user experience, and collect data about how you interact with our site. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your information for various purposes, including:

a. Processing Orders: To fulfill and manage orders you place on our website, including payment processing, delivery, and order confirmation.

b. Customer Support: To respond to your inquiries, provide assistance, and address customer service issues.

c. Marketing and Communication: To send you promotional materials, newsletters, and updates about our products and services, where permitted by law and when you have provided your consent.

d. Analytics: To analyse and improve our website's performance, functionality, and user experience.

e. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We may share your personal information with:

a. Service Providers: We may engage third-party service providers to assist with various aspects of our operations, such as payment processing, order fulfillment, and customer service.

b. Legal Obligations: We may disclose your information to comply with legal obligations, such as responding to lawful requests by public authorities, or in connection with litigation.

Your Rights and Choices

You have the right to:

a. Access and Correct Your Information: You can access and update certain personal information by logging into your account on our website.

b. Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by following the opt-out instructions in our emails or contacting us directly.

Data Security

We take data security seriously and employ appropriate measures to protect your personal information. However, please note that no method of transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect or store personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. We will post any revised policy on our website, and the revised version will be effective as of the stated "Effective Date.”

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Mellow Patch Company

info@themellowpatchcompaby.com

Thank you for entrusting us with your personal information. Your privacy is important to us, and we are committed to protecting it.